Phone Power
Phone Power Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Phone Power has 1.6 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Decent voip, Early years of their product, Good service.
Cons: Customer service, Fraud, Charged sent to collections without a chance to end service.Most users ask Phone Power for the refund as a solution to their issues.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Phone Power has 1.6 star rating based on 19 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Decent voip, Early years of their product, Good service.
Cons: Customer service, Fraud, Charged sent to collections without a chance to end service.Most users ask Phone Power for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Fraud. I need to talk to a human
Cancel service - fraud
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Warren, MichiganReceived bad customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay Away!
- Decent voip
- Scammers & thieves
Preferred solution: Deliver product or service ordered
Please take this out of collections I don't owe this money to you.
Very helpful!!
- Good service
- No problems for years
- Lots of features
- Internet goes down no phone service
Bad Billing Practice
- Early years of their product
- Charged sent to collections without a chance to end service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCrap solution crap company
They have to be one of the worst companies I have ever dealt with. Bought the system for my kids to have a phone that can be split.
System didn't work most of the time, when it did work the call quality was horrendous. Worked with their support multiple times, all they do is blame the internet connection (Rogers cable, 250mb and runs perfectly).
Cancelled the service and settled up. About a year later they renewed the cancelled service and the collection calls started, I tried to work with them to resolve but they insisted on me paying $300 for a service I hadn't used. I refused and sent the cancellation proof.
They didn't accept it.
The collection calls have continued and they have even reported me to creditors. Don't care as my credit is great even with this.
Stay far away from these scam artists.
System drops calls frequently and service outages are not uncommon. Terrible customer support and awful call center.
Preferred solution: Let the company propose a solution
where's my phone
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStay away from these people
Only friendly when your signing up or renewing
Prepaid Service Sent me to collection
How can a prepay phone service send me to a collection company after I cancelled?
Preferred solution: Write a personal letter
Cancellation
Phonepower does not deliver service as promised
- Wait time too long and no results
Preferred solution: Full refund
False Advertising / Not Clear - International Unlimited plan comes with "restrictions"
- Phone service
- Customer service
- Plan is not as advertised
- False advertising
Preferred solution: Let the company propose a solution
Short Review on March&nbs-04:00;26,&nbs-04:00;2017
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I paid for one year of service which I did not use. Then they just withdrew 148.00 dollars from my account a year later without even sending me an email informing me of the renewal which I would have responsded to immediately.
I am now overdrawn. Shame on you, Phone Power.